What's the fastest way to reach support?

Live chat — open 24/7, average response time under three minutes. The chat button sits in the bottom-right of every page after login.

Do you respond by email?

Yes, at support@megapari.com for general questions and at vip@megapari.com for VIP-tier accounts. Email responses typically take six to twelve hours.

Is there phone support?

Phone support is available for verified accounts in select regions. Submit a callback request via Account → Help and we'll dial back within an hour during business hours UTC.

Megapari qo'llab-quvvatlash bilan bog'laning

Eng tez yo'l — tizimga kirganingizdan keyin jonli chat. O'rtacha birinchi javob 3 daqiqadan kam. Elektron pochta sekinroq chiptalarni, nizo ko'tarilishlarini va Perfect Pairs hisob-kitobi noto'g'ri ko'rinsa, yon garov natijasi tushuntirishlarini hal qiladi.

Jonli chat

24/7 — tizimga kirganingizdan keyin har qanday sahifaning o'ng pastki qismidan oching. Kassir muammolarini, bonus savollarini, KYC kuzatuvlarini va Salon Privé o'rindiq so'rovlarini hal qiladi.

O'rtacha birinchi javob: 3 daqiqadan kam.

Megapari'ni oching

Elektron pochta

Umumiy: [email protected]
VIP: [email protected]
Xavfsizlik: [email protected]

Umumiy uchun 6 dan 12 soatgacha, VIP uchun 2 soatdan kam kutiladi. Xavfsizlik hodisalari (shubhali ruxsatsiz kirish, bilak to'g'ridan-to'g'ri garovida hisob-kitob nomuvofiqligi) navbatdan o'tadi.

Qayta qo'ng'iroq

Hisob → Yordam bo'limidan telefon qayta qo'ng'irog'ini so'rang. UTC ish soatlari (08:00 dan 20:00 gacha) davomida tanlangan hududlarda tasdiqlangan hisoblar uchun mavjud. VIP naqd pul chiqarish ko'tarilishlari yoki katta garov bozor tushuntirishlari uchun eng yaxshi yo'l.

FAQ